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Betws-Y-Coed, North Wales

Call 01690 770124 to book

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Cancellation Policy

A non-refundable deposit of 25% of your total room cost is due at time of booking. However should you wish to cancel, your deposit can be used for any future stay (applies to future stays 12 months after original booking date only). Bookings made within 7 days or less of the arrival date will not be subject to a deposit, however the policy below applies.

 

If cancelled 7 days or less before the arrival date or in the case of a no-show, 100% of the booking will be charged.

 

Details of the card you used to pay your deposit will be retained for the above purposes.

 

Please contact us should you have any questions.

 

Privacy Policy

Your personal details are safe with Llwyn Onn Guest House as we are totally committed to protecting your privacy. This includes all details you provide us at the time of booking e.g. names, addresses, telephone numbers, debit/credit card information and email addresses etc. Please note we do not exchange, sell, rent or give away your email address or any other details to other companies.

 

We retain all email addresses of all guests securely on our systems. Ocassionally we may use your email address to contact you about Llwyn Onn Guest House with news or special offers. If you do not wish to be included in our mailing list please send a unsubscribe request to reception@llwynonnguesthouse.co.uk

 

Booking

When you contact us about a booking we ask for personal details such as name, address and contact numbers which is stored locally on our computers. This information is required by us to contact you about your booking. We do not share this information with anyone else. We store personal details locally on our computers relating to the information you provide us with via the many communication methods e.g. e-mail, telephone etc. This is in order to meet and respond to your enquiries. If you do not wish for us to keep any of your details on file please advise us at the time of booking.

 

Conditions

Please be aware management reserve the right to charge additional costs to the card details provided during booking; should any deep cleaning be required in rooms prior to checking out. This includes soiled fabrics (including mattresses, bedding and other upholstery) and any breakages or damages to fixtures and fittings. A £10 fee applies to all soiled fabrics (Excluding mattresses and other upholstery).  These items will be charged at a standard commercial cleaning fee of upto £100.